rental

Creating the Best Possible Experience on Water FOR you

Below are the frequently asked questions by our customers. Read below

Can I have more Than 13 guests in my Group?

As per Federal Coast Guard Regulations, when you charter a private yacht, you are only allowed yourself plus 12 guests.

Why is the departure time I want not available?

This either means another booking already exists on the boat selected that may overlap with your requested time/day or you are selecting a shorter charter duration than allowed for the departure time.

Where does my boat depart from?

Exact location of your departure dock with directions to get there is provided in your confirmation email after you book. You can also take a look at the map at the bottom of each boat booking page.

Do I need to have an ID and the credit card used to get on the boat the day of my charter?

Yes, the card used to place the booking and your matching ID must be brought in person the day of charter to your boat when you are ready to board.

How do I pay my Final balance?

The Credit or Debit card on file is used to furnish payment for your final balance prior to your departure. If no active card is on file, charters can be forfeited for failure to administer payment prior to departure.

Payment Collection Terms

Vessels under 40ft require payment to be made in full 48 business hours prior to your departure date. Failure to pay your balance in full 48 business hours prior to your departure date will result in cancelation of booking and forfeiture of any payments made.
Vessels 40ft or larger require payment to be made in full 72 business hours prior to your departure date. Failure to pay your balance in full 72 business hours prior to your departure date will result in cancelation of booking and forfeiture of any payments made.
Multi day term charters or charters on any vessel that exceed a total amount due of $5,000 require a minimum 50% deposit to secure the booking via zelle, wire or bank transfer only. Full balances must be paid in full 72 business hours prior to vessels departure date. Failure to pay the balance in full 72 business hours prior to departure date will result in cancelation of booking and forfeiture of any payments made.
Some vessels may require damage security deposits to be placed in order to book the vessel.
Any bookings made that are less than 24 hours from departure time are payable via zelle, wire or bank transfer only. Credit cards are not accepted for bookings made less than 24 hours from departure time.
Any bookings made that exceed a toal amount due of $3,000 are payable via zelle, wire or bank transfer only.
We do not accept spilt payments from multiple parties’ credit cards or from multiple cards from the same person. All credit card payments must be from 1 primary charter guest on 1 credit card only.
We do not accept virtual credit cards that do not display card information. Card number, expiration date, CVC cumber and name of authorized card holder must be displayed on card used and brought in person the day of your charter to board your charter vessel.
We do not accept pre-paid credit cards.
we do not accept checks or money orders.

Can I bring my own food and beverage?

Yes, you are more than welcome to bring any additional food or beverage items you would like with you the day of your charter. We do not allow red wine or other obviously staining beverages onboard. We also offer Catering services in the event you would like us to supply food for your charter.

What if there's hazardous weather at the time of my departure?

We do offer day charter hazardous weather cancellation refunds and charter rescheduling without any additional fees. Certain conditions apply. To see what conditions apply please view our Term of Services .

What if I want to cancel my charter?

Vessels under 40 ft: You may cancel up to 48 business hours prior to your charter. Written notice is required (email is acceptable). If you cancel prior to 48 business hours before your charter departure time, payments made will be returned minus a 10% merchant processing and administrative fee. If canceled less than 48 business hours prior to your departure time, payments made are non-refundable and total charter fee will be charged and is nonrefundable unless certain conditions apply. For a list of those conditions please visit and read our Terms of Services.
Vessels 40 ft or larger: You may cancel up to 72 business hours prior to your charter. Written notice is required (email is acceptable). If you cancel prior to 72 business hours before your charter departure time, payments made will be returned minus a 10% merchant processing and administrative fee. If canceled less than 72 business hours prior to your departure time, payments made are non-refundable and total charter fee will be charged and is nonrefundable unless certain conditions apply. For a list of those conditions please visit and read our Terms of Services.

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What if I want to change my boat to a different one after I've made a booking?

As long as no other bookings have been placed or interfere with moving your reservation to another one of our available vessels, changes can be made up to 1 time to select a different vessel.What is included?
- Local inland slow speed cruising.
- Complimentary Ice, water and soda.
- Most of the boats larger than 38 ft have cabins, kitchens, air conditioning and bathrooms onboard.
- The boats have great sound systems and you can play your own music using your phone.

Long distance or fast speed cruising

Fast speed cruising requests or long-distance destination requests will incur additional fuel surcharge fees. Please inquire for quotes if you are planning this type of cruising with your charter vessel.

Shoe Policy

Due the sensitive nature of the yacht’s flooring and deck, shoes are not to be worn onboard the boat

Smoking Policy

Smoking is not allowed onboard the yachts; however, Electronic Cigarettes or Vaping is Permitted.

What not to bring?

Balloons are not allowed onboard. They can make it difficult for crew to navigate the boat by blocking their view and if they pop and go in the water they are terrible for the environment and marine life.
We do not allow self tanning oils or ‘bronzers’ onboard the yachts. They tend to stain the yacht’s upholstery and are very difficult to remove.
Avoid wearing denim or jean articles of clothing as the dyes can seep into the yachts upholstery when wet.
No temporary hair dye or wigs. The ink seeps out from moisture and humidity and can stain and damage the yacht.
Do not bring red wine or other obviously staining beverages. When spilled they can damage and stain the yacht’s interior and upholstery.
We do not allow BBQ equipment, hookah, shisha, or other items that utilize open flames, gas, propane, coals, etc.
NO GLITTER OR CONFETTI ALLOWED ON THE BOATS.
Pets are not allowed onboard the yacht.(Except with permission)
If CHARTERER or their guests should damage upholstery, flooring or any of other surface with the dye from wet clothing, hair, beverages or from smoking, CHARTERER will be charged to repair or replace the damaged items and or surfaces.

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Where do we go?

Your captain and crew will take you on to all the best possible hotspots and sightseeing areas possible in the time allotted for your yacht charter in Montreal.

Rental FAQ

Creating the Best Possible Experience on Water FOR you

Below are the frequently asked questions by our customers. Read below